Contact Us

Have a question about your custom bike build? Want to suggest a topic or product for review? Or maybe you just want to geek out about your latest drivetrain upgrade? At Emporium Bikes, we’d love to hear from you.

Customer Support Our team is ready to assist with any questions or concerns related to our content, reviews, or general bike inquiries.

  • Email: [email protected]
  • Phone: (415) 561-9999
  • Address: 2011 Mason St, San Francisco, CA 94133

We respond to all inquiries within 24–48 business hours.

Business Hours Monday–Friday: 9 AM – 6 PM PST
Saturday: 10 AM – 4 PM PST
Sunday: Closed

Connect with Us on Social Media We’re active across all major platforms. Follow, message, and tag us to share your custom build stories:

Feedback and Suggestions Got an idea for an article or a tool we should review? Send us your suggestions—we’re always looking to expand our resource base with input from the cycling community.

Media & Partnerships If you represent a brand or product relevant to custom bikes and would like to collaborate, feature your gear, or advertise on our site, send an email with the subject line “Collaboration Request.”

Technical Issues Encountered a broken link or error on our site? Please contact our technical support team at [email protected] with the subject line “Tech Support.”

Emporium Bikes is here to build better rides, one smooth chain at a time. Don’t hesitate to get in touch—we’re part of your cycling crew.